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PRAVILA PRIVATNOSTI

INFORMATION ON DATA PROCESSING FOR THE PURPOSE OF ORDERING PRODUCTS AND CONCLUSION OF A SALES AGREEMENT, PURCHASE AND DELIVERY OF PRODUCTS

1. General Information about the Data Controller

4M2, Services and Production Craft (owner: Ulla Nanuk)
Fancevljev prilaz 3, 10010 Zagreb

In the course of its business activities, the Data Controller processes personal data in accordance with all relevant laws and regulations.

2. Contact

For all questions related to the processing of your personal data and the exercise of your data protection rights, you can contact us at: info@neksi.eu

3. Purpose and Legal Basis for Collecting Personal Data

We process your personal data for the purpose of product ordering, concluding a purchase agreement, buying and delivering products, or based on the customer's request for further updates about our website. The legal basis for processing your personal data is the purchase agreement in which the data subject is the customer.

4. Categories of Personal Data Processed by the Data Controller

To achieve the defined purpose, the processing of your personal data includes: name, surname, email address, and other delivery-related data (address, city, phone number – optional), as well as billing information (address, city, if different from delivery information).

5. Use and Processing of Personal Data

We may use your personal data for the purpose of ordering products, executing the purchase agreement, and delivering the products.

7. Sharing of Your Personal Data

The Data Controller guarantees that your personal data is processed solely for the purposes stated in section 4 of this Document and may be shared with public authorities in cases prescribed by law, supervisory authorities, and financial institutions.

8. Retention of Your Personal Data

Your personal data will be stored for a period of 90 days.

9. Your Rights

You generally have the following rights:

  • Right to be informed about data processing

  • Right to access personal data

  • Right to rectify data

  • Right to delete personal data

  • Right to restrict processing of personal data

  • Right to data portability

  • Right to object to the processing of personal data

  • Right to object to automated individual decision-making, including profiling

  • Right to lodge a complaint with a supervisory authority – see sec. 10

  • Right to effective legal remedy against a supervisory authority, data controller, or data processor

  • Right to compensation for damages

You can exercise your rights in writing at the address of the Data Controller with the note “To the Data Protection Officer” or via email at info@neksi.eu

The right to access personal data can only be exercised by appearing in person at the business address of the craft, with prior notice by email, and presenting a valid identification document (ID card, passport, etc.) to the person responsible for data protection.

10. Right to File a Complaint with the Supervisory Authority

You have the right to file a complaint regarding the processing of your personal data to the competent supervisory authority, i.e. the Croatian Personal Data Protection Agency, in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable data protection laws in the Republic of Croatia.

Note: All gendered terms used in this text, regardless of whether they are in the masculine or feminine form, refer equally to both genders.

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